# ShopGrowth

> ShopGrowth builds Shopify apps that started as tools inside a real ecommerce business. Its first app, Interceptor, is AI-powered fraud and reseller screening for Shopify stores: it flags and holds risky orders before they ship, and never cancels an order unless the merchant chooses to.

## Interceptor

- [Interceptor](https://shopgrowth.ai/interceptor): fraud and reseller screening for Shopify.
- Screens every new order in seconds, right after Shopify creates it. Checkout is never slowed down.
- Two pillars: a rules engine battle-tested at a real ecommerce brand, plus AI that catches scammers hiding behind slightly altered names, emails and addresses.
- Checks: the merchant's blocklist (emails, whole email domains, names, addresses); orders the merchant marked fraud; AI look-alikes of blocked or fraud customers; reseller rings (several different names, emails or cards shipping to one address over up to 12 months); repeat orders to one address in a short window; and Shopify's own high-risk verdict.
- What happens to a flagged order: it is tagged, has its fulfillment held, or both (the merchant chooses). The merchant marks it fraud or not fraud, and can cancel and refund it in the same click. Interceptor never cancels on its own unless the merchant opted in.
- What it does not do: it doesn't process payments, decline cards at checkout, run its own address or security-code checks, fight chargebacks, or watch marketplace listings.
- AI privacy: each AI check sees only the two values being compared (for example two email addresses), never payment details or other customer data, and the AI provider doesn't train on it.

## Pricing

- Free to install. A scan of the last 14 days of orders is free, and so are marking fraud and the blocklist.
- Live protection (screening every new order) is a monthly plan with a 14-day free trial. Every plan includes every feature, AI included; plans differ only in how many orders they screen in 30 days: Starter $29 (up to 500 orders), Growth $79 (2,000), Pro $199 (5,000), Scale $399 (15,000). Enterprise (15,000+ orders) is custom.
- The app recommends a plan from the store's own last 90 days of orders, and says plainly how many orders a smaller plan would leave unscreened.
- Each plan's order limit includes a 10% buffer so nothing slips while the merchant upgrades. Interceptor emails the merchant at 80% of the limit and again if screening stops, never charging extra.
- Deeper history scans (90 days, 12 months) are one-time purchases.
- Full pricing: https://shopgrowth.ai/pricing/interceptor

## Fraud guide

- [Ecommerce fraud guide for Shopify stores](https://shopgrowth.ai/fraud): the common types of fraud, how to spot them and how to stop them.
- [Stolen credit cards](https://shopgrowth.ai/fraud/stolen-credit-cards): Stolen credit card fraud is when someone pays on your store with a card number that isn't theirs. The order looks normal until the real cardholder disputes the charge weeks later, and you lose the product, the payment and a chargeback fee on top.
- [Amazon and eBay resellers](https://shopgrowth.ai/fraud/amazon-ebay-resellers): A reseller ring is one person, or a small group, placing many orders on your store under different names, emails and cards to get around purchase limits, then reselling the stock on Amazon, eBay or other marketplaces at a markup or below your price. The giveaway is the address: many different identities shipping to the same house, warehouse or prep center.
- [Triangulation fraud](https://shopgrowth.ai/fraud/triangulation-fraud): Triangulation fraud is a three-party scam. A fraudster lists your products cheaply on a fake store or a marketplace, takes a real shopper's payment, then orders the item from your store with a stolen card and ships it to that shopper. The shopper is happy, the fraudster keeps their money, and you get the chargeback when the card's owner disputes it.
- [Look-alike identities](https://shopgrowth.ai/fraud/look-alike-identities): Look-alike fraud is when someone you already blocked comes back with a tiny change: jane.doe1@ instead of jane.doe@, Jon Smyth instead of John Smith, or 123 Main Stret instead of 123 Main Street. Exact-match blocklists miss these, so the same person keeps ordering.
- [Repeat offenders and serial chargebackers](https://shopgrowth.ai/fraud/repeat-offenders): A repeat offender is a customer who has already cost you money, through a chargeback, a false 'item not received' claim or a stolen card, and orders again. Without a system that remembers them, they get the same treatment as a first-time customer.
- [Friendly fraud](https://shopgrowth.ai/fraud/friendly-fraud): Friendly fraud is a chargeback filed by a real customer, not a criminal: someone who forgot to cancel a subscription, didn't recognize your store's name on their statement, or went to their bank instead of asking you for a refund. It costs you the same as criminal fraud (the payment plus a chargeback fee), but the fix is different.
- [Promo and discount abuse](https://shopgrowth.ai/fraud/promo-abuse): Promo abuse is one person claiming a one-per-customer offer again and again, like a first-order discount, a free gift or a referral credit, by using new emails or names for each order. The accounts look different, but the orders usually ship to the same address.
- [Reshippers and drop addresses](https://shopgrowth.ai/fraud/reshippers): A reshipper or drop address is a place that receives goods for someone else and sends them on. Fraudsters and resellers use them to hide where stolen-card or bulk orders really go. Legitimate forwarders exist too, so the address alone isn't proof.

## Company

- [Privacy policy](https://shopgrowth.ai/legal/privacy)
- [Terms of service](https://shopgrowth.ai/legal/terms)
- [Security and incident response](https://shopgrowth.ai/legal/security)
- Contact: support@shopgrowth.ai